Delete Your Account

This page explains how to delete your account in the ChamaPoint app (by Brilio Technologies) and what happens to your data when you do.

Option 1: Delete it in the ChamaPoint app

1. Sign in to the ChamaPoint app.
2. Open the Account tab.
3. Under Danger Zone, tap Delete My Account.
4. Enter your password to confirm.

Your account is deleted straight away and you are signed out.

Option 2: Ask us by email

If you can't sign in to the app, or you are a chama official (admin, chair, treasurer, secretary or auditor), email info@briliotechnologies.com from the email address or phone number registered on your account, with the subject "Delete my ChamaPoint account". Please include:

• your full name,
• the phone number on your account, and
• the name of your chama.

We will confirm the request came from you before deleting the account, and email you when it is done.

What is deleted

• Your login is disabled immediately and every signed-in session is ended.
• Your personal details are removed from our systems: your name, phone number, email, ID number, photo, uploaded documents, and next-of-kin details.

What your chama keeps

Your chama's financial ledger entries — contributions, savings, loans, repayments and fines — are not deleted. They are part of your chama's own financial records: removing them would break the group's totals and audit trail for every other member, and financial records must be kept for legal and audit purposes. After deletion these entries stay linked to an anonymised account, not to your name.

Deleting your ChamaPoint account does not end your membership of the chama itself or settle any money you owe it or it owes you — please sort that out with your chama's officials.

More detail is in our Privacy Policy.